Support
Support.
For installation or activation help, email support@neap.cloud with your operating system, DAW and the error message.
Install guide
Where the files go.
01
Open the .pkg
Installs the VST3, Audio Unit and AAX plugins and the standalone app.
/Library/Audio/Plug-Ins/VST3/Win Win Saturation.vst3
02
Rescan your host
Live, Cubase, Studio One, Reaper and Bitwig pick it up on the next launch.
/Applications/Win Win Saturation.app
03
Activate online
Click Activate online in the plugin. Sign in when asked and complete activation in your browser.
Licence cached locally after the first check
Universal binary for Intel and Apple Silicon, signed with an Apple Developer ID and notarized. Logic Pro and GarageBand use AU; Pro Tools uses AAX. The same installer installs both, so there is nothing to copy by hand. More on AU and AAX.
01
Run the setup .exe
Close your DAW first. The installer puts the VST3 plugin and the standalone app in place.
C:\Program Files\Common Files\VST3\Win Win Saturation.vst3
02
Rescan your host
Live, Cubase, Studio One, Reaper, FL Studio and Bitwig pick it up on the next launch.
C:\Program Files\Neap\Win Win Saturation, and the Start menu
03
Activate online
Click Activate online in the plugin. Sign in when asked and complete activation in your browser.
Licence cached locally after the first check
64-bit Windows. The installer is unsigned, so Windows may show an unknown-publisher warning: choose More info, then Run anyway. Windows installation help.
Activation
No keys, no dongle, no iLok.
Click Activate online in the plugin, sign in when asked, and follow the activation page.
Make a free account
Use the account associated with your purchase, or create one during activation to start a trial.
Activate online in the plugin
The plugin opens the activation page in your browser. Sign in if prompted.
Start the trial or apply a licence
The trial is 14 days of the complete plugin, no card. If you have bought, the same button applies the licence to this machine.
Working offline
Win Win 1.4.0 caches its licence locally. Online activations can run offline for up to seven days after a successful licence check; trials still end on their expiry date.
Move a computer whenever
Two computers per licence and both can be live at once. Remove one from My Products and activate somewhere else - as often as you like.
FAQ
Frequently asked questions.
Is the trial limited in any way?
No. It is the full plugin for 14 days: every station, every circuit model, no silence bursts, no saved-state restrictions. A free Neap account starts it. No card, nothing to cancel.
What happens when the 14 days are up?
The plugin mutes its output and shows an activation screen. Your settings and saved projects are preserved. Activate a licence to resume processing.
How many computers?
Two, and both can be in use at once. Move between them yourself from My Products as often as you like.
Do I have to be online?
Online activation requires an internet connection. Win Win 1.4.0 can then run offline for up to seven days after a successful licence check, or until the trial expires. Reconnect to refresh the licence. For a studio without internet access, email support@neap.cloud.
Can I get a refund?
Yes. 14 days, no questions asked. Email support@neap.cloud from the address you bought with.
Does it phone home while I mix?
Licence checks run in the background. Your audio and project files are not sent to the licensing service.